Omar Chaudhry
cancanomar.neocities.org | omarchaudhry.1991@gmail.com | 571.276.7630


FEATURED WORK EXPERIENCE

Desktop Support Specialist
US Environmental Protection Agency (EPA)
December 2022 - Present
	- Maintain new system hardware and software using standard operating procedures.
	- Provide customer support services covering IT equipment, software systems, interfaces and networks.
	- Oversee one of more elements of an IT contract in accordance with contract terms.
	- Provide customer support for problem solving, integrating and supporting functional operations of multiple computer systems, software packages, networks and applications programs.
	- Communicate information about system changes.

IT Support Specialist
National Association of Counties (NACo)
August 2022 - December 2022
	- Delivered support to IT helpdesk. Support involved troubleshooting and resolving technical issues in a timely and efficient manner.
	- Created and updated ActiveDirectory user accounts for both on-prem servers and cloud servers (Azure).
	- Utilized Microsoft Intune to deploy, install and configure new hardware and software.
	- Assist in collecting information for IT equipment inventory.

Research Fellow
The Consortium of School Networking (CoSN)
May 2022 - August 2022
	- Conducted an analysis of emerging IT staffing in school systems including staffing for cybersecurity and data privacy management initiatives in school districts.
	- Researched how IT departments have changed in response to the pandemic, including how they supported students, teachers and families using technology at-school and at-home.
	- Specialized on reporting how school systems are addressing cyber security attacks and protecting the privacy of student data and how they are staffing these requirements with attention paid to the differences between smaller and larger districts.
	- Developed a final report summarizing findings and present findings to Trustees of the Blaschke Fund and CoSN leadership.
	- Developed blog posts highlighting select findings from the project.

Program Specialist
Department of the Navy
April 2019 - January 2021
	- Pay Grade GS-07
	- Developed Human Resources tutorials for interns, recent hires and contractors that needed immediate training.
	- Dedicated response to Administrative IT team within the Office of Civilian Human Resources (OCHR).
	- Customized team pages, policy & guidance libraries, points of contact, and FAQs.
	- Optimized Microsoft Sharepoint UI/UX experience for teams ranging in levels of seniority.
	- Provided Metadata on HR policy and guidance to restructure backend.

Community Affairs Intern
Federal Deposit Insurance Corporation (FDIC)
April 2016 - October 2016
	- Pay Grade GS-05
	- Prepared agenda for the Department of Consumer Protection (DCP) and/or partner meetings, schedule conference rooms, monitor follow-up action items.
	- Analyzed existing policies through intranet archives, information and technical assistance to encourage up to 440 financial organizations and nonprofits to be responsive to the credit and banking needs of the communities they serve, including low- and moderate-income neighborhoods.
	- Supported Community Affairs Specialists in regards to MoneySmart ® Programs for Community Development Financial Institutions (CDFIs) and their eligible dependents using Microsoft SharePoint.


SKILLS

Network Security
	- Wireshark
	- Data Loss Prevention (DLP)
	- Incident Response (IR) Planning
	
Cyber Defense Policy
	- Digital Forensics
	- Mobile Security
	- Social Engineering

Programming Languages
	- Java
	- Python
	- Full Stack Web Development (HTML5/CSS/JS)

Business Applications
	- Sharepoint
	- PowerBI
	- Intune

Cloud Technologies
	- AWS
	- Azure
	- Google Cloud

Spoken Languages
	- English (Native)
	- Spanish (Intermediate B1)
	- Modern Standard Arabic  (Elementary A1)


EDUCATION & CERTIFICATIONS

Masters of Sciences (M.S.) in Cybersecurity
Old Dominion University
June 2022

AWS Cloud Practitioner Certification
Amazon Web Services
April 2019

Bachelors in Business Administration
Marymount University
September 2015